|
@@ -24,6 +24,8 @@
|
|
|
<li lay-id="22">12398受理情况</li>
|
|
|
<li lay-id="33">客户常态走访情况</li>
|
|
|
<li lay-id="33">95598业务处理满意度</li>
|
|
|
+ <li lay-id="33">本周意见工单重复督办明细</li>
|
|
|
+ <li lay-id="33">本周不满意工单明细</li>
|
|
|
</ul>
|
|
|
<div class="layui-tab-content">
|
|
|
<!--95598业务受理情况-->
|
|
@@ -57,6 +59,16 @@
|
|
|
<p id ="desc6" class="desc_label"></p>
|
|
|
<table id="demo6" lay-filter="test"></table>
|
|
|
</div>
|
|
|
+ <!---->
|
|
|
+ <div class="layui-tab-item">
|
|
|
+ <p id ="desc7" class="desc_label"></p>
|
|
|
+ <table id="demo7" lay-filter="test"></table>
|
|
|
+ </div>
|
|
|
+ <!---->
|
|
|
+ <div class="layui-tab-item">
|
|
|
+ <p id ="desc8" class="desc_label"></p>
|
|
|
+ <table id="demo8" lay-filter="test"></table>
|
|
|
+ </div>
|
|
|
</div>
|
|
|
</div>
|
|
|
</div>
|
|
@@ -128,7 +140,6 @@
|
|
|
,{field: 'ND_A000102', title: '督办'}
|
|
|
,{field: 'ND_A000103', title: '重复督办'}
|
|
|
,{field: 'ND_A000104', title: '督办(预警升级)'}
|
|
|
-
|
|
|
,{field: 'ZD_A000105', title: '意见工单数'}
|
|
|
,{field: 'ZD_A000101', title: '预警'}
|
|
|
,{field: 'ZD_A000102', title: '督办'}
|
|
@@ -146,7 +157,7 @@
|
|
|
{field: 'ORZ_NAME',title:'单位',width:150,rowspan:2}
|
|
|
,{field: '', title: '工单参评率',colspan:5}
|
|
|
,{field: '', title: '回访满意率',colspan:4}
|
|
|
-
|
|
|
+ // ,{field: '', title: '工单数',colspan:4}
|
|
|
],
|
|
|
[
|
|
|
{field: 'BDWHZ', title: '归档工单数'}
|
|
@@ -154,15 +165,100 @@
|
|
|
,{field: 'QXLZB', title: '抢修类'}
|
|
|
,{field: 'FQXLZB', title: '非抢类'}
|
|
|
,{field: 'CPLHJ', title: '合计'}
|
|
|
-
|
|
|
,{field: 'BDWBMYHZ', title: '不满意工单数'}
|
|
|
,{field: 'QXLMYD', title: '抢修类'}
|
|
|
,{field: 'FQXLMYD', title: '非抢类'}
|
|
|
,{field: 'BDWBMYHZHJ', title: '合计'}
|
|
|
+ // ,{field: 'QXMYS', title: '抢修满意数'}
|
|
|
+ // ,{field: 'QXBMYS', title: '抢修不满意数'}
|
|
|
+ // ,{field: 'FQXMYS', title: '非抢修满意数'}
|
|
|
+ // ,{field: 'FQXBMYS', title: '非抢修不满意数'}
|
|
|
]
|
|
|
],
|
|
|
data:data.data.resList.list6
|
|
|
});
|
|
|
+ // 重复督办明细
|
|
|
+ $table.render({
|
|
|
+ elem: '#demo7'
|
|
|
+ ,limit:100
|
|
|
+ ,cols: [
|
|
|
+ [ {field:'sequ',title:'编号',width:120},
|
|
|
+ {field:'gwgdbh',title:'国网工单编号',width:120},
|
|
|
+ {field:'tjlx',title:'提级类型',width:120},
|
|
|
+ {field:'ywlx',title:'业务类型',width:120},
|
|
|
+ {field:'slsj',title:'受理时间',width:120},
|
|
|
+ {field:'slnr',title:'受理内容',width:120},
|
|
|
+ {field:'yhbh',title:'用户编号',width:120},
|
|
|
+ {field:'yhmc',title:'用户名称',width:120},
|
|
|
+ {field:'lxdz',title:'联系地址',width:120},
|
|
|
+ {field:'lxdh',title:'联系电话',width:120},
|
|
|
+ {field:'yjfl',title:'一级分类',width:120},
|
|
|
+ {field:'ejfl',title:'二级分类',width:120},
|
|
|
+ {field:'ywzl',title:'业务子类',width:120},
|
|
|
+ {field:'gddw',title:'供电单位',width:120},
|
|
|
+ {field:'cljg',title:'处理结果',width:120},
|
|
|
+ {field:'zrbs',title:'责任班所',width:120},
|
|
|
+ {field:'khsztqbh',title:'客户所在台区编号',width:120},
|
|
|
+ {field:'khsszxq',title:'客户所在小区/行政村',width:120},
|
|
|
+ {field:'sfhf',title:'是否回复',width:120},
|
|
|
+ {field:'sfcb',title:'是否催办',width:120},
|
|
|
+ {field:'schfqk',title:'首次回访情况',width:120},
|
|
|
+ {field:'khmyqk',title:'客户满意情况',width:120},
|
|
|
+ {field:'bbfl',title:'报表类型',width:120}]
|
|
|
+ ],
|
|
|
+ data:data.data.resList.list7
|
|
|
+ });
|
|
|
+ //
|
|
|
+ $table.render({
|
|
|
+ elem: '#demo8'
|
|
|
+ ,limit:100
|
|
|
+ ,cols: [
|
|
|
+ {field:'sqbh',title:'申请编号',width:120},
|
|
|
+ {field:'dqhj',title:'当前环节',width:120},
|
|
|
+ {field:'dwmcs',title:'单位名称(省)',width:120},
|
|
|
+ {field:'dwmcds',title:'单位名称(地市)',width:120},
|
|
|
+ {field:'gddw',title:'供电单位',width:120},
|
|
|
+ {field:'jdw',title:'旧单位',width:120},
|
|
|
+ {field:'dwxz',title:'单位修正',width:120},
|
|
|
+ {field:'ywlx',title:'业务类型',width:120},
|
|
|
+ {field:'slsj',title:'受理时间',width:120},
|
|
|
+ {field:'yjlx',title:'一级类型',width:120},
|
|
|
+ {field:'ejlx',title:'二级类型',width:120},
|
|
|
+ {field:'sjlx',title:'三级类型',width:120},
|
|
|
+ {field:'slry',title:'受理人员',width:120},
|
|
|
+ {field:'slnr',title:'受理内容',width:120},
|
|
|
+ {field:'khbh',title:'客户编号',width:120},
|
|
|
+ {field:'khmc',title:'客户名称',width:120},
|
|
|
+ {field:'lxr',title:'联系人',width:120},
|
|
|
+ {field:'lxdz',title:'联系地址',width:120},
|
|
|
+ {field:'lxdh',title:'联系电话',width:120},
|
|
|
+ {field:'xcdz',title:'现场地址',width:120},
|
|
|
+ {field:'xcdzczw',title:'现场地址参照物',width:120},
|
|
|
+ {field:'gdxfsj',title:'工单下发时间',width:120},
|
|
|
+ {field:'gdsj',title:'归档时间',width:120},
|
|
|
+ {field:'sjdry',title:'省接单人员',width:120},
|
|
|
+ {field:'sclry',title:'省处理人员',width:120},
|
|
|
+ {field:'shdqrry',title:'省回单确认人员',width:120},
|
|
|
+ {field:'cljg',title:'处理结果',width:120},
|
|
|
+ {field:'clqk',title:'处理情况',width:120},
|
|
|
+ {field:'fwyz',title:'服务语种',width:120},
|
|
|
+ {field:'khyj',title:'客户意见',width:120},
|
|
|
+ {field:'sfss',title:'是否属实',width:120},
|
|
|
+ {field:'sfdlgszr',title:'是否电力公司责任',width:120},
|
|
|
+ {field:'sfywclcs',title:'是否业务处理超时',width:120},
|
|
|
+ {field:'sfzzdf',title:'是否最终答复',width:120},
|
|
|
+ {field:'sfhftd',title:'是否回访退单',width:120},
|
|
|
+ {field:'hftdyy',title:'回访退单原因',width:120},
|
|
|
+ {field:'fsfcb',title:'是否催办',width:120},
|
|
|
+ {field:'glgd',title:'关联工单',width:120},
|
|
|
+ {field:'gltdxx',title:'关联停电信息',width:120},
|
|
|
+ {field:'lxdh2',title:'联系电话2',width:120},
|
|
|
+ {field:'slnr2',title:'受理内容2',width:120},
|
|
|
+ {field:'clmyd',title:'处理满意度',width:120},
|
|
|
+ {field:'bmyyy',title:'不满意原因',width:120}
|
|
|
+ ],
|
|
|
+ data:data.data.resList.list8
|
|
|
+ });
|
|
|
$("#desc1").html(" "+data.data.resList.desc1)
|
|
|
$("#desc2").html(" 本周,受理95598客户投诉X件,为YYYY投诉。\n" +
|
|
|
"截至A月B日,A月受理投诉C件,万户投诉数全省排名第D。全年累计受理投诉E件,万户投诉数F,全省排名第G。")
|
|
@@ -170,6 +266,7 @@
|
|
|
|
|
|
$("#desc4").html(" 本周未受理12398能监办投诉举报事项转办工单。");
|
|
|
$("#desc5").html(" 本周各单位共走访客户X户,其中政府部门Y户、重点项目及重要客户A户、普通高压户B户、低压客户C户。共收集网上国网、供电设施位置等意见D条,均已及时答复处理。");
|
|
|
+ $("#desc6").html(" "+data.data.resList.desc6);
|
|
|
|
|
|
} else {
|
|
|
$.ErrorAlert(res.MINErrorMessage);
|